Departments

Our reputation as a leading medical transportation provider has been built on prompt response time, courteous and dependable service, and commitment to the community.

5

fully equipped call intake stations

500+

calls taken everyday

100+

Facilities and Municipalities Serviced

Communication: Call Intake

Communications: Call Intake

Our Communications Department »

Communications: Dispatch

Communications: Dispatch

4

fully equipped dispatch stations

110+

vehicles in our fleet

24

hours a day, everyday

Billing

Alert Ambulance Service maintains it’s own in house billing department. Many of our staff come to us from previous positions in the insurance and medical transportation industry making their experience a valuable addition to our company.

Our Billing Department »

Fleet Maintenance

alert ambulance fleet

Alert Ambulance Service maintains a full time staff of mechanics who are experts at ambulance and wheelchair coach maintenance.

Our facilities are large enough to accommodate 5 to six vehicles at a time, three of which can be on lifts. More than 90 percent of required maintenance and repairs are done on site by our staff.

Every vehicle takes part in a rigorous preventive maintenance schedule , as well as daily fluid and safety checks. We even operate a mobile Fleet Maintenance Truck which can provide roadside assistance repairs to any vehicle which might experience mechanical difficulities while deployed.

Our Fleet Maintenance Department »

IT Department

Alert Ambulance is progressive in the fact it maintains an in house Information Technology Department. Keeping in house staff vs. total outsourcing provides for rapid response to computer related problems. This solution benefits the company in reducing cost due to prolonged down time, consulting fees, and relying on outside resources for repairs and infrastructure planning and upgrades.

Our Information Technology Department »

information technology alert ambulance it department

Customer Service Department

Alert’s Business Development/Customer Service Department prides itself on fulfilling the needs of its extensive network of contracted hospitals, skilled nursing facilities, and assisted living facilities throughout the State of New Jersey.

Our Customer Service Department »

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